Salary: £15500 - £25000/annum
Category: Sales
Job Type: Permanent
Job Location: Dundee, Central Scotland
Posted on: 12/11/2008
Customer Account Manager - Dundee
Customer Account Manager
Full Time – Permanent
Customer Account Manager Wanted! An excellent opportunity has arisen to be part of a newly established division working for our client a well known high street finance company.
The Role:
As Customer Account Manager working for the one of the leading branch networks for consumer finance and credit your responsibilities will include:
* Identifying bad debt, implementing appropriate bad debt management techniques and maxising bad debt recovery.
* Managing existing customer accounts on an ongoing basis, proactively identifying potential issues/problems and implementing solutions to repair accounts.
* Providing debt management advice to customers.
* Arrears management contact via by telephone calls and occasional field visits.
The Person:
The successful candidate will be able to demonstrate the majority of the following skills and experience:
* Experience of working delinquent accounts
* Excellent communication skills
* Ability to work under pressure
* Proven ability to solve problems
* Experience of meeting targets and deadlines
* Empathy and understanding of customers experiencing difficulty in meeting loan payments
In return for your enthusiasm, ambition and motivation you will receive fantastic earning potential, a dynamic working environment and a rewarding career path.
Job Reference: 118284750
Contact Details: Pfa Recruitment